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Frequently Asked Questions

The City of Austin uses a Pavement Management Information System (PMIS) to track pavement inventory and performance to coordinate, plan, and forecast pavement needs. The PMIS ensures that the sealcoat method is the most cost effective program for long-term pavement maintenance. The decision to maintain a specific street is primarily based on its age and condition.

Read more about street preventative maintenance and the sealcoat process.

Access the interactive 2017 Service Plan Map to see if your street is scheduled for preventative maintenance. To use, simply enter your address into the search field in the upper left of the map. You can zoom in and out and move the map around to see what maintenance is happening near you and all around Austin. Please call 3-1-1 to find out when a particular street is due for preventative maintenance. To hear which streets are scheduled for the following day, please call the Street Resurfacing Hotline at 512-974-7878.



The Public Works Department is raising awareness to encourage Austinites to lend a hand in clearing vegetative obstructions in an effort to create safe and accessible paths (streets, sidewalks, trails, and alleyways) for all users in the public right-of-way. The goal of the campaign is to help educate property owners of their responsibility in keeping the public right-of-way clear of excessive vegetation that is obstructing a pathway. By doing so, the City will increase the functionality of sidewalks, streets, and alleys; and increase safety for all users. People with mobility and vision impairments or distracted users might not be able to pass by the overgrown vegetative barrier.

Learn more about:

Right-of-Way Vegetation Maintenance

Frequently Asked Questions

Helpful brochure outlining Property Owners Responsibility

Just call 3-1-1 (512-974-2000 outside of Austin) or visit 311's customer service page to make your request. You can also report issues through the 311 app available on Google Play Store or iTunes Store. Users with Blackberry, Palm, Nokia and Windows Mobile devices can access it at