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The Claims Division provides this information to customers for civil judgments and judgment liens owed to the City of Austin. Contact the division at 512-974-2828 to request this information.

TARA provides assistance to electric utility customers (other than Austin Energy) and gas customers with complaints, questions, and concerns.

Call 512-974-2999 or via email to file a complaint for one of these services.

Contact Info

Phone: 512-974-2999

Fax: 512-974-2416

Physical Address:

811 Barton Springs Road
Austin , TX 78704

See Map

Mailing Address:

P.O. Box 1088
Austin, TX 78767

Key Contact : Rondella Hawkins

Position : Officer

Phone Number : 512-974-2999

Open Hours:

  • Monday - Friday 7:45 AM - 4:45 PM