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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
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Birth or Death CertificatesThere are three ways to request a birth or death certificate - online, in person or by mail. Request a certificate online, or view more information about requesting certificates in... |
512-972-5000 |
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Blue SantaThe Blue Santa program provides full holiday meals and distributes wrapped Christmas gifts to community members during the holidays. Those in need can apply to receive help. |
512-974-2583 |
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Board/Commission Membership ApplicationIf you are interested in serving on a board or commission, you may apply online. All applications are retained for one year. |
512-974-2210 |
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Boards and Commissions Information CenterAccess information about the City of Austin's boards and commissions, including meeting documents, members and meeting locations. |
512-974-2210 |
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Boards and Commissions TrainingRegister online for board and commission member training, which will prepare you to carry out the duties of your position as a board member or liaison. |
512-974-2210 |
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Boards and Commissions VacanciesView an online list of all boards and commissions with vacancies. |
512-974-2210 |
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Bonding ResourcesIn order to help our vendors overcome the challenges that can be associated with bonding, SMBR has hired a Bonding Financial Consultant to meet one-on-one with business owners to assist with their bonding needs. |
512-974-7733 |
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Business Education Classes
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512-974-7800 |
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Capital Area CrimestoppersYou can easily help area law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip online. |
3-1-1 |
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Capital MetroCapital Metro provides bus and rail service throughout Austin. For information on schedules and locations, please visit them online at www.capitalmetro.org. |
512-474-1200 |
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Car Seat Installation
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800-252-8255 |
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Certification for DBEThe City of Austin provides DBE certification for participation in federally-funded contracts as a member of the Texas Unified Certification Program (TUCP). |
512-974-7645 |
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Certification for MBE/WBESMBR's Certification Division verifies that the Minority and/or Women Owned Business applicant owns, manages, and controls the day-to-day operations of the for-profit business in compliance with the City of Austin Ordinances. |
512-974-7645 |
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Certification for SBESMBR and the Contract Management Department (CMD) have developed a Small Business Construction Program (SBCP) designed for small construction projects under $50,000. These projects are reserved for certified Small Business... |
512-974-7645 |
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Charter Bus Service Permit ApplicationWant to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit Application. |
3-1-1 |
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Chauffeur Permit ApplicationNeed a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit Application (pdf). |
3-1-1 |
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Childcare ServicesThe City of Austin and Travis County offer a child care program for low income families in Austin/Travis County that is operated by Workforce Solutions Child Care Services (CCS). |
3-1-1 |
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Children's Safety and Fire Education (SAFE)Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357. |
512-854-4357 |
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Citizen FeedbackSend your opinion about the Downtown Austin Community Court directly to us by completing this online Citizen Feedback form. |
512-974-4879 |
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Citizen ParticipationCitizens can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items. |
512-974-2210 |
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